Support

Rodood Business and Rodood Client

Contact us

Email admin@weuxui.com. We reply within two working days (Sunday to Thursday, Bahrain time).

Questions about a request

Each request belongs to the business that opened it. For questions about prices, documents, timing or a decision, contact that business directly, for example on WhatsApp. Government and embassy decisions and their timing are set by the authority, not by the business or by Rodood.

Signing in to Rodood Client

• Use the mobile number you gave the business. We text a 6-digit code to it.
• Codes are sent to Gulf mobile numbers (Bahrain, Saudi Arabia, Kuwait, Qatar, UAE, Oman).
• A code works once, for 10 minutes. After 5 wrong tries, request a new one.
• Your requests appear once a business has opened one for your number.

Notifications

Turn notifications on or off in Rodood Client under Account, and allow them for the app in your phone’s Settings.

Deleting your account

In Rodood Client: Account → Delete account. In Rodood Business: Settings → Business profile → Delete account. You can also email us to ask for deletion. See the privacy policy for what is kept and why.